Dell 1564 inspiron startar inte

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Vikkan
Inlägg: 1
Blev medlem: 2012-sep-15, 13:34

Dell 1564 inspiron startar inte

Inlägg av Vikkan » 2012-sep-15, 13:35

So I was casually browsing the internet, suddenly it closes down, all my desktop icons disappear, and an error message pops up on my screen. I went on the start menu and all my programs had gone. I figured my laptop was just being stupid, so i shut it down, but when i tried to reboot it, it didnt work. I shows the dell screen, and then it comes up with basically a blank screen. I have tried going through dell support and reseating the hard drive, memory etc but nothing has happened. Its not like theres anything that could have obviously caused it.

If anyone has any suggestions or can help, it would be greatly appreciated.

oj ni blev det engelska men svara gärna på svenska!

DellCare
Inlägg: 11
Blev medlem: 2012-maj-01, 11:22
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Inlägg av DellCare » 2012-sep-17, 15:57

Hi

I will write in English, as my native language is Danish.

It sounds like you meaby have got a virus. You can try to boot from the Dell image DVD, and see if it locates the harddrive.

A reinstall of the OS should solve the problem.

Best regards / Med venlig hilsen

Karina Hansen
Dell | Social Media & Communities Professional
Følg os på Twitter: @DellLyssnar

PC Doktor i Stockholm
Inlägg: 1249
Blev medlem: 2009-okt-29, 23:11
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Inlägg av PC Doktor i Stockholm » 2012-sep-17, 20:13

Whooow, sakta ner med ominstallationen.
Virus utan tvekan, men en Systemåterställning löser det.

Går så här.
- Starta om i felsäkert läge.
- Gör en systemåterställning.
(Systemåterställning kan inaktiveras av vissa datorvirus men det kan du fixa med 7 Quick Fix)
PC Doktor i Stockholm
www.pcdr.se
Datorsupporten.se

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